Websites, training, campaigns, programmes and events, in the words of the people we did them with. Further down: the approach that runs through all of it.
Ask us about any of them and we will talk you through it properly.
A clearer route to legal help, built around the situations people actually arrive with, and a team who can keep it current themselves.
“They reshaped how people find legal help, and left our team able to run it.”
[confirm name], Legal Services Agency
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Practical digital skills training that has reached thousands of charity staff, funded so the organisations that need it most pay nothing. At One Parent Families Scotland, it helped Digital Officer Tariq Ali make podcasts more accessible and sharpen the charity’s presence on LinkedIn.
“The workshops gave me different perspectives. Even if you think you already know something, you’ll end up learning something you weren’t aware of before.”
Tariq Ali, Digital Officer, One Parent Families Scotland
About The Curve
Guidance that had been locked in dense PDFs, turned into web-first content practitioners can find and use quickly.
“[confirm quote from Fast Forward]”
[confirm name], Fast Forward
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A four-week social campaign for The Poverty Alliance and 280+ partners, building digital momentum for a national anti-poverty march. Over 1.2 million video views, a reach of 550,000+, and 821 new long-term followers, framing the rally as hopeful and unifying rather than angry.
“Hope is a stronger hook than anger. Focusing on collective demands for ‘better’ kept the message accessible across generations.”
Campaign with The Poverty Alliance
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An online platform giving survivors a safe, dignified space to share their experiences on their own terms.
“[confirm quote]”
[confirm name], Authentic Voice
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Helping boards understand and govern digital with confidence, so the whole organisation can move rather than stall at the top.
“[confirm quote from a participating trustee]”
[confirm name and organisation]
About the programme
An award-winning digital service for women affected by gambling harm, built with Simon Community Scotland and the women who would use it, then handed over with the training to run it.
“[confirm quote from Simon Community Scotland]”
[confirm name], Simon Community Scotland
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The gathering that brings the sector together each year: charities, funders and technologists in one room, comparing notes on what actually works.
“[confirm quote from an attendee]”
[confirm name and organisation]
About the eventDiscovery takes the most room because everything after it depends on getting that part right, and the last phase never really finishes.
Understanding the people you serve, the problem in front of you, and what is really going on inside the organisation. Workshops, interviews, analytics, content audits, whatever the question needs.
The biggest part, on purpose
Turning what we learned into structure, journeys and a plan you can argue with before anyone builds anything.
Designing, building or running it, with you in the room rather than at the end of an email thread.
Training, launch and handover, so your team can carry it on confidently without us.
Measuring, improving, and picking up the next thing as it comes.
Most agencies compress discovery because it is the hardest part to sell. We do the opposite: if we understand the problem properly, everything after it gets cheaper, faster and more likely to work.
The team at Third Sector Lab are purpose-led and phenomenal at what they do.
Most of what we build keeps going long after handover. Our ongoing partnership keeps it working, measured and improving, with a team who already knows your organisation.
Tell us where you are and what you are trying to do. We will help you work out what needs to happen next, even if that is not us.